Seahawk Designs – Limited Warranty (Premium & Classic Series)

Introduction

Warranty applies only to new products purchased from an authorized Seahawk Designs retailer. Seahawk Designs (“The Company”) warrants to the original purchaser (“Purchaser”) that its furniture products will be free from manufacturing defects when used under normal conditions during the applicable warranty period listed below. This warranty is not transferable.

If a defect is reported within the applicable warranty period, and the defect is confirmed by an authorized Company representative, The Company’s sole responsibility shall be, at its option, to provide replacement parts, repair the product, replace the product, or refund the purchase price paid for the defective item (excluding shipping or delivery fees).

Premium Series Warranty Schedule

Furniture Component	Residential Warranty	Commercial Warranty
HDPE Components	20 Years	5 Years
Metal Frames	5 Years	3 Years
Cushions	1 Year	90 Days
Hardware	20 Years	5 Years
Firepit Inserts	10 Years	5 Years
Motion Mechanisms/Hardware (swivel, gliding, swinging)	5 Years	3 Years
Polypropylene Components	2 Years	1 Year
Umbrella Frames & Bases	1 Year	90 Days
Umbrella Fabrics	1 Year	90 Days

Classic Series Warranty Schedule

Furniture Component	Residential Warranty	Commercial Warranty
HDPE Components	10 Years	3 Years
Metal Frames	3 Years	2 Years
Cushions	180 Days	60 Days
Hardware	10 Years	3 Years
Firepit Inserts	5 Years	3 Years
Motion Mechanisms/Hardware (swivel, gliding, swinging)	2 Years	1 Year
Polypropylene Components	2 Years	1 Year
Umbrella Frames & Bases	1 Year	90 Days
Umbrella Fabrics	1 Year	90 Days

Category-Specific Warranty Details

HDPE Components: Covered against structural failure for the applicable period. Minor fading, expansion, contraction, and surface marking due to normal outdoor exposure are not defects.

Polypropylene Components: Polypropylene components are warrantied against manufacturing defects in materials and workmanship. Damage from wear, fading, chemical exposure, misuse, or improper care is excluded. Minor texture or color changes are natural characteristics, not defects.

Hardware: Covered against structural failure but may rust in coastal or high-salinity environments if not maintained. Surface rust or corrosion is not covered.

Metal Frames: Covered against structural failure. Corrosion, rust, finish fading, and surface damage are excluded.

Cushions & Fabrics: Covered for defects in workmanship and materials for the applicable term. Mildew, fading, stains, or wear from improper care are excluded.

Firepit Inserts: Covered for the applicable term. A glass wind guard is required; operating without one voids warranty.

Motion Mechanisms/Hardware (swivel, gliding, swinging): Covered against structural failure for the applicable period. Noise, lubrication needs, and minor movement variability are not defects.

Umbrellas & Umbrella Bases: Covered for defects in workmanship and materials for the applicable term. Surface rust or corrosion is not covered.

Umbrella Fabrics: Covered for defects in workmanship and materials for the applicable term. Fading, mildew, stains, or wear from environmental exposure are excluded.

Warranty Exclusions

• Failure to follow care, maintenance, or assembly instructions.
• Damage from misuse, abuse, accidents, vandalism, fire, or extreme weather.
• Freight damage or improper installation.
• Normal weathering, including fading, chalking, or discoloration.
• Rust or corrosion of steel or stainless hardware.
• Variations in color or pattern between replacement and existing components.
• Products sold “as-is”, floor models, or clearance items.
• Use of non–Seahawk Designs accessories.
• Commercial use of items warrantied only for residential use.
• Shipping charges for replacements after 60 days from purchase.

Warranty applies to individual components, not full sets.

Limitation of Liability

Seahawk Designs is not liable for incidental, special, or consequential damages. Liability shall not exceed repair, replacement, or refund. Some states do not allow limitations, so these exclusions may not apply. Coverage applies only in the United States.

Authorized online channels may offer their own warranty, which supersedes the Seahawk Designs warranty. Products covered under a channel-specific warranty are not eligible for manufacturer warranty coverage.

Service & Claim Process

To obtain warranty service, the Purchaser must contact the authorized retailer from whom the product was purchased. Direct contact with Seahawk Designs is not a valid claim procedure.

Required documentation includes:

• Written description of the defect
• Proof of purchase (receipt or invoice)
• Model and serial number (if applicable)
• Photographs of the defect

Upon review, the Company will determine the appropriate remedy.

Returns require a Return Merchandise Authorization (RMA). Products not returned using a Company-issued call tag become the Purchaser’s responsibility and may incur charges. Failure to return items within 30 days may forfeit warranty benefits.